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Photo by John Lazenby
Photo by John Lazenby
Photo by John Lazenby

Conflict Resolution

In addition to providing a Mediator to our home sharing matches, Home Share Now also offers these services to landlords, property managers, housing coordinators, tenants, and others who are looking to create and maintain positive landlord and tenant relationships. Specific partners to date have included Alliance Property Management, Housing Vermont, the Lamoille Housing Partnership, Support and Services at Home (SASH), the Lamoille Region Chamber of Commerce, Maloney Properties, and six housing sites.

To support the above, Home Share Now offers specific services:

What is the difference between a lease and an agreement? A lease is a legal document outlining Vermont statutes and is generally standardized. An agreement is unique to the landlord and tenant involved and outlines the expectations of the relationship, how they will effectively communicate with each other, and what steps they will take to both prevent and handle conflict if it arises. The Home Share Now Mediator facilitates this process using 10+ years of housing experience. The two documents work together to create a well-rounded and proactive arrangement.

What is conflict coaching? In this process, the Home Share Now Mediator works one-on-one with someone experiencing conflict and enables the person to talk about the conflict, consider options for managing it, and design an approach to address the conflict. Conflict coaching can be used as a stand-alone process, or it can be practiced with each of the parties in lieu of or in preparation for mediation.

What is mediation? Mediation is the process of settling disputes through active communication between the parties. It requires all parties to meet face-to-face to openly discuss the dispute. Home Share Now’s Mediator, a trained and neutral third party, assists the parties to uncover points of agreement, create a reasonable outcome for all involved, and repair relationships.

Services are $50/hour plus mileage reimbursement.

Professional Development Offerings

Home Share Now offers professional development opportunities for housing counselors, social workers, resident service coordinators, and others talking with clients about preventing and addressing conflict. 72% of workshop attendees last year said they worked directly with low income and/or senior tenants and 100% of participants said the training content was relevant to their work.

 “Excellent training. I supervise housing counselors and this will definitely be helpful in providing support to them.”

 For more information about the above services contact Roni Coleman, 802-479-8547

 

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